"Trusted for over 24 years providing Business Telecom Solutions"-- (775)828-2020

Pacific States Communications

Customer Satisfaction

The average result for Call Answered is 4.5671
The average result for Dispatch Helpful is 4.3720
The average result for Tech Arrive is 4.5549
The average result for Timely Manner is 4.6524

Insert Record: 5=Excellent, 4=Above Average, 3=Average, 2=Fair, 1=Poor
Date (Format YYYY-MM-DD):  
Order number:  
Client name:  
CSR name:  
Was your call answered promptly and courteously? 5=Excellent, 4=Above Average, 3=Average, 2=Fair, 1=Poor
Dispatch name:  
Was Dispatch helpful in assisting you? 5=Excellent, 4=Above Average, 3=Average, 2=Fair, 1=Poor
Technician name:  
Did the PSC technician arrive as scheduled? 5=Excellent, 4=Above Average, 3=Average, 2=Fair, 1=Poor
Was the work completed in a timely manner? 5=Excellent, 4=Above Average, 3=Average, 2=Fair, 1=Poor
Did the PSC technician review the work completed?  
Would you recommend PSC to another business associate?  
Other comments:  
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