Company Overview
Company History Staff

     

 

 

Patti Madden
Owner

Responsible for everything, especially attitudes and unsurpassed customer service.
Cofounded PSC in 1986
Started in warehouse, inventory and dispatch. Has been involved in every aspect of the business.

Phone: (775) 828-2020
Fax: (775) 828-2672

pmadden@psc-reno.com

 

 

Michael W. Buis
Chief Operating Officer

Responsible for Sales, Operations and Administration
19 Years with PSC, primarily in sales, major accounts and project management.
26 years in telecommunications industry

Previous to PSC
General Sales Manager Siemens Dallas/Fort Worth
Sales Com Path / Tel Plus Communications
Sales US West Reno
Masters in Engineering - Purdue University

Phone: (775) 284-4103
Fax: (775) 284-2672

mbuis@psc-reno.com

     
     
madden  

Dan Evans
Operations Manager

Responsible for field operations and dispatch
18 Years with PSC
3 years Operations managers
15 years NEC PBX/ Key system technician
42 years in telecommunications industry

Previous to PSC
PBX Technician/Major Accounts Project
Manager with NEC BCS
Bell South Regional Installation Manager

Phone: (775) 284-4120
Fax: (775) 284-2679

devans@psc-reno.com

  Sherrie Smith  

Sherrie Smith
Administration

Responsible for sales support, billing, and client satisfaction
3 Years with PSC
9 years in office support, customer service

Previous to PSC
Charter Communication

Phone: (775) 284-4122
Fax: (775) 284-2682

ssmith@psc-reno.com

     
     
Perkins  

Carolyn Perkins
Administration

Responsible for accounting, billing and client satisfaction.
15 years in accounting. HR and payroll.

Previous to PSC
Paragon Associates
Granite Transformations
Boise Cascade Corporation

Phone: (775) 284-4131
Fax: (775) 284-2689

cperkins@psc-reno.com

  buis  

Mary Alphin
Dispatch

Responsible for technician scheduling, incoming customer calls, and unmatched client satisfaction
3 Years with PSC
25 years in professional dispatch

Previous to PSC
Dispatch for Fire & Medical

Phone: (775) 284-4135
Fax: (775) 284-2678

malphin@psc-reno.com

     
     
madden  

Nancy Radford
Customer Service Representative

Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
15 Years with PSC
25 years in Telecommunications Industry

Previous to PSC
ROLM/IBM

Phone: (775) 284-4125
Fax: (775) 284-2675

nancyr@psc-reno.com

  buis  

LIN Green
Customer Service Representative

Responsible for; end user interface, customer end user and administration training, Global Customer Care follow up, project management and unmatched client satisfaction
17 Years with PSC
17 years in Telecommunications Industry

Phone: (775) 284-4111
Fax: (775) 284-2674

ling@psc-reno.com

     
     

madden

 

 

Mike Metzger
Sales Manager

Branch General Manager, Konica Minolta Business Solutions, Inc. Responsible for successful start up of manufacturer direct branch. Recruited, hired and trained sales, applications and clerical staff. Developed local marketing strategies. Successfully solicited and negotiated large government contracts. Produced annual revenues exceeding $3 million with a 10% net profit after only two years. Received Circle of Excellence and Gauntlet award as top branch.

Training: Konica Minolta Leadership Training, Alco Standard Management Training, Sharp Electronics Sales Management Training, Dale Carnegie Sales Course, Orange Coast College, Cal State Fullerton, General Education/Business.

Phone: (775) 284-4104

mmetzger@psc-reno.com

 

madden

 

 

Jerry Kirk
Senior Sales Consultant

Responsible for new sales, evaluation, design, implementation, and unmatched client satisfaction
17 Years with PSC
20 years in Telecommunications Industry

Previous to PSC
Huber Copiers

Jerry attended UNR and served in the US Navy. Jerry is a well established native Nevadan with a solid reputation in our business community for integrity, educating the client, and follow through. Jerry's organizational skills, follow through and his knack for covering all the details makes the process of purchasing and implementing new technology almost effortless for his clients.

Phone: (775) 284-4106
Fax: (775) 284-2671

jkirk@psc-reno.com

     
     

buis

 

 

John Everson
Sales Consultant

Responsible for new sales, evaluation, design, implementation, and unmatched client satisfaction
3 Years with PSC
15 years in professional sales

Previous to PSC
MLSG
The Best Connection

Phone: (775) 284-4109
Fax: (775) 284-2684

jeverson@psc-reno.com

 

madden

 

Joe Cork
Base Sales Consultant

Responsible for existing base clients, Telco & Internet reviews, System upgrades, implementation, and unmatched client satisfaction
1 Years with PSC
3 years in Telecommunications industry

Previous to PSC
TelePacific Direct Office

Phone: (775) 284-4108
Fax: (775) 284-5271

jcork@psc-reno.com

     
     

Chrissie Lyon

 

Chrissie Lyon
Sales Assistant

30 years with NV Bell, SBC, AT&T

Phone: (775) 284-4107

clyon@psc-reno.com

 

buis

 

Dave Fahrney
Data / Surveillance Consultant

Responsible for new data/fiber and surveillance, evaluation, design, sales, implementation, and unmatched client satisfaction
9 Years with PSC
40 years in Telecommunications industry

Previous to PSC
Owned business providing cabling, telephone, and surveillance solutions

Phone: (775) 284-4123
Fax: (775) 284-2681

dfarhney@psc-reno.com

     
     
Casbarro  

Scott Casbarro
Senior IT & Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
13 Years with PSC
12 years in IT / Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

  madden  

Bryan Carothers
Senior Technician, IT

Specialized in NEC, ShoreTel and AllWorX system program and installations.
IT specialist, LAN, WAN, Adtran, HP
20 Years with PSC
23 years in IT / Telecommunications industry

Phone: (775) 284-4110
Fax: (775) 284-2680

bcarothers@psc-reno.com

     
     
Sanders  

Kenny Sanders
IT NGIP

IT specialist, LAN / WAN MCSE I, II

Phone: (775) 828-2030

ksanders@psc-reno.com

  Maes  

Robert Maes
Warehouse Manager

20 years experience in the WASE. Industrial order picking, shipping & rec. Purchasing, payroll, human resources & management. Looking forward to a long relationship with Pacific States Communications.

Phone: (775) 284-4119
Fax: (775) 284-2686

rmaes@psc-reno.com

     
     
buis  

Reed Card
Senior Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
5 Years with PSC
14 years in Telecommunications industry

Previous to PSC
Unicom Communications - Manager / Technician

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

 

  madden  

Kelvyn Truong
Senior Technician

Specialized in NEC, ShoreTel, Nortel, Avaya and AllWorX system program and installations.
8 Years with PSC
12 years in Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

     
     
madden  

Ryan Monaghan
Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
Cable / Equipment room Infrastructure technician
10 Years with PSC
12 years in Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

  buis  

Allen Helsing
Technician

Specialized in NEC, ShoreTel and AllWorX system program and installations.
Cable / Equipment room Infrastructure technician
6 Years with PSC
12 years in Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

     
     
madden  

Jay Suda
Cable/Fiber Certified Technician

Specialized in Cable, Fiber and Equipment room Infrastructure technician.
5 Years with PSC
18 years in Cable Telecommunications industry

Previous to PSC
Own Electrical Company

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com

  buis  

Jake Korte
Cable/Fiber Certified Technician

Specialized in Cable, Fiber and Equipment room Infrastructure technician.
12 Years with PSC
12 years in Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com


     
     
madden  

Tyler Rogers
Cable Infrastructure Technician

Specialized in Cable and Equipment room Infrastructure technician.
1 Years with PSC
5 years in Telecommunications industry

Phone: (775) 828-2030
Fax: (775) 828-2039

pscsupport@psc-reno.com